Problem: You are developing a multilingual site using WPML and are facing an issue where content from one language and page overwrites content on another language and page. Solution: We recommend updating your WPML plugins to the latest version to resolve this issue. This problem has been addressed in our latest release, version 4.7.6. You can find more details on this fix in our errata: Editing Translated Posts Directly Can Result in Lost Content.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: Nach der Installation von WPML startet der Konfigurations-Wizard nicht, und es erscheint ein kritischer Fehler, der auf fehlende Datenbanktabellen hinweist ('db328558_46.lab_icl_strings' existiert nicht). Zusätzlich verursacht das manuelle Löschen von WPML-bezogenen Einträgen in der wp_options Tabelle weitere kritische Fehler bei der Nutzung von String und Media Translations. Solution: 1. Versuchen Sie den Workaround aus der Errata-Seite anzuwenden, um die fehlenden Datenbanktabellen wiederherzustellen: https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/ 2. Wenn das Problem weiterhin besteht, und die Datenbank aus bestimmten Gründen eine enormen Schaden genommen hat, könnte eine Neuinstallation von WordPress und die Migration der Inhalte inklusive Übersetzungen mit dem WPML Export & Import Addon eine Lösung sein: https://wpml.org/documentation/related-projects/wpml-export-and-import/
Falls diese Lösungen veraltet sind oder nicht auf Ihr Problem zutreffen, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Überprüfen Sie auch die bekannten Probleme unter https://wpml.org/known-issues/, bestätigen Sie die Version der dauerhaften Lösung und stellen Sie sicher, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: https://wpml.org/de/forums/forum/deutsches-forum/
Problem: Stai cercando di tradurre i prodotti in inglese, ma nonostante l'addebito dei crediti per la traduzione, le schede prodotto vengono salvate con il testo in italiano. Questo problema si verifica solo per l'inglese, mentre le traduzioni in francese e spagnolo funzionano correttamente. Solution: Il problema è legato a un bug noto associato a BeTheme e WPML. Attualmente, esiste un workaround che puoi applicare. Inoltre, l'autore di BeTheme ha confermato che includerà una soluzione definitiva nella prossima versione del tema, anche se non è stata comunicata una data precisa per il rilascio.
Se la soluzione proposta non risolve il tuo problema o se ritieni che le informazioni siano datate o non applicabili al tuo caso, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di verificare sempre gli aggiornamenti sui problemi noti, di controllare la versione della correzione permanente e di assicurarti di avere installato le ultime versioni dei temi e dei plugin. Per ulteriore assistenza, visita il forum di supporto WPML.
Problema: Vuoi tradurre una pagina, ma nonostante l'editor di traduzione sia completato al 100%, la pagina tradotta non viene visualizzata e la traduzione risulta 'in corso' con un tempo residuo di 18-20 ore. Soluzione: L'errore che stai riscontrando potrebbe essere legato a un problema noto precedentemente risolto, ma che potrebbe essere riapparso. Ti consigliamo di seguire il workaround suggerito in questa documentazione: https://wpml.org/ko/errata/divi-php-8-2-fatal-error-uncaught-typeerror-htmlspecialchars_decode/. Se il problema persiste, potrebbe essere dovuto a una versione non aggiornata del tema o dei plugin. Assicurati di avere installato le ultime versioni e verifica gli eventuali problemi noti qui: https://wpml.org/known-issues/. Se la soluzione proposta non risolve il problema o sembra non essere pertinente, ti invitiamo a aprire un nuovo ticket di supporto. Ti consigliamo vivamente di controllare i problemi noti e di verificare la versione della correzione permanente.
Problem: You are trying to add Alt Text to the flags on your site but cannot find an option to do so in the backend, and there is no relevant information in the documentation. Solution: We recommend checking our official errata page for information about the missing alt attribute on flag images in language switchers. You can find detailed guidance here: Missing Alt Tag for Flag Image in a Language Switcher.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: You are experiencing issues with WPML on a site developed with Full Site Editing (FSE) and the Greenshift builder. In the FSE templates (header and footer) of the translated versions of the site, parts revert to the original language when marking a job as 'completed' using WPML's advanced editor. Links break due to missing language prefixes, and some texts automatically revert to the original language even though they were already translated. Disabling automatic translation does not prevent some words from being autonomously translated. With the classic WPML editor, upon saving, some template elements revert to the original language. Solution: We suspect this issue might be related to a known problem with Greenshift CSS synchronization. We recommend duplicating the footer in English using the Translation Management and then translating it. This workflow seems to resolve the issue. We have attempted to contact the author about this problem but have not received a response. For further details, please refer to this documentation: Greenshift CSS Synchronization Issues.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue with product category slugs in WPML where it automatically appends '-th' to every translated slug, despite having 'Different languages in directories' set up. Solution: We cannot disable the automatic '-th' suffix for translated category slugs directly due to limitations with the WordPress API. However, you can manually remove the slug suffix as a workaround. For detailed instructions, please visit https://wpml.org/errata/translated-term-slug-identical-to-the-original-term-slug/.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client reported an issue with a form on their website where multiple choice fields were appearing as a single line in the translation, despite being correctly displayed in the original language. Solution: We recommended using the Advanced Translation Editor to address this issue. Here are the steps we followed: 1. Clear the existing translated content to remove any hidden or problematic characters. 2. Re-copy the original source text into the translation editor. 3. Save the changes and purge the cache to ensure the updates take effect. This process should help in correctly displaying the multiple choice options in the translated version of the form.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML Support Forum.
Problem: The client is experiencing issues with WPML where translations are not working correctly, resulting in incorrect slug generation, 404 errors, and 302 redirections during checkout. The client also reported that product categories are not updating correctly, and images disappear after updates. Solution: We identified that the issues might be related to the AIOSEO Redirect plugin causing redirection errors and 404 errors. We recommend disabling or configuring this plugin to ensure it does not interfere with WPML's URL handling. Additionally, for the slug translation issues, we suggest checking the WPML settings to ensure that the 'Translate slugs' option is set according to your preference (translated or original). If issues persist, it might be helpful to refer to our errata page for known issues related to translated term slugs: https://wpml.org/errata/translated-term-slug-identical-to-the-original-term-slug/.
If this solution does not resolve your issues or seems outdated, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problema: Hai creato una pagina generale delle offerte che dovrebbe filtrare attraverso i Tag con il Loop sotto degli articoli. In italiano funziona correttamente, ma in inglese i filtri non si visualizzano correttamente. Ricaricando la pagina con il link salvato in alto del filtro funziona, ma cliccando un altro filtro non va. Soluzione: Dovresti aggiornare WPML alla versione 4.7.4, poiché questo problema è stato risolto in tale versione. Per maggiori dettagli, puoi consultare la documentazione di WPML qui: https://wpml.org/errata/elementor-pro-taxonomy-filter-feature-not-working-for-secondary-language/. Se la soluzione proposta non risolve il problema o sembra non essere più rilevante, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di verificare i problemi noti correlati su https://wpml.org/known-issues/, di verificare la versione della correzione permanente e di confermare che hai installato le ultime versioni dei temi e dei plugin.
Problem: Клиент столкнулся с PHP Fatal error в плагине WPML String Translation, где требуется 18 аргументов, а передано только 2. Ошибка возникла после отключения плагина String Translation. Проверка латиницы в названии дочерней темы не помогла. Solution: Мы рекомендуем применить решение, описанное по следующей ссылке: https://wpml.org/errata/flux-checkout-fatal-error-uncaught-valueerror-unknown-format-specifier-t/ Если ошибка всё ещё возникает, мы настоятельно рекомендуем открыть новый тикет поддержки. Также рекомендуем проверить связанные известные проблемы на https://wpml.org/known-issues/, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problem: The client reported an issue where posts translated via WPML were not displaying correctly in English on the front-end. Only a few of the translated posts were visible in English despite switching the language. Solution: We advised the client to ensure WPML was registered and updated to the latest version. The client should then edit the default language page using Elementor, make a minor change, save it, revert the change, and save again. This process helps in correctly saving the post in the database, especially since the REST API, which is crucial for these operations, was temporarily disabled. After these steps, the client should re-translate the post. If the issue persists, we recommend visiting our known issues page to check for any related problems and ensure all themes and plugins are up to date.
Problem: If you're experiencing issues with your custom layout for grouped products not applying correctly after installing the WPML Multilingual CMS plugin, and you're using WoodMart and Elementor, this summary might help. Solution: 1. Open the file located at
4. After making these changes, translate the layouts again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
