Problem: The client is experiencing an error after updating and entering a purchased code on their WordPress site with WooCommerce and WPML plugins. Solution: 1. To resolve the issue, we recommend unregistering and re-registering your site with a new WPML registration key: - Navigate to Plugins -> Add new -> Commercial tab. - Unregister the site using the link on the top right. - Visit https://wpml.org/account/sites/ and remove the site. - Return to Plugins -> Add new -> Commercial tab and use the link below the input field to paste the new registration key. - Generate a new key and register the site with it. - Check if the issue is resolved. 2. Increase the WordPress memory limit to at least 128MB, as per the minimum requirements (https://wpml.org/home/minimum-requirements/). Add the following code to your wp-config.php file:
- Place it above the line /* That's all, stop editing! Happy blogging. */ - Verify the updated memory limit in WPML -> Support.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
