kunmingh

Problem:
The client purchased WPML twice using two different email addresses and wants a refund for one of the purchases.
Solution:
If you're experiencing a similar issue where you have purchased WPML more than once and need a refund, we recommend that you request a refund directly through our refund page. You can do this easily if you are within the first 30 days of purchase. Please visit our refund page to proceed with your refund.

Please note that this solution might be irrelevant if the information is outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at our support forum.