Before asking for a refund, did you try our technical help? You are welcome to visit our technical support forum and our experts will try their best to make you happy with WPML.>
You may also reach our management directly, contact us. Please note that we refund orders in USD currency. If your payment method uses another currency the refund amount might not match exactly. This is caused by fluctuations in exchange rates and the rate enforced by your card provider.