Problema: Hai notato che sulla pagina Rooms del tema Zante il menu top, l'header e il footer sono diversi rispetto alle altre pagine del sito e il selettore di lingua non viene visualizzato nel top header e nel footer come nel resto del sito. Soluzione: Il controllo del selettore di lingua è gestito dal tema e non da WPML. Se controlli in WPML > Lingue, noterai che non è abilitato nessun selettore di lingua, quindi l'aggiunta del selettore è gestita dal tema. Ti consigliamo di contattare il supporto del tema per ulteriore assistenza poiché le impostazioni del tema potrebbero sovrascrivere quelle di WPML. Inoltre, il selettore nella top bar è inserito direttamente nel template che si trova in
templates/header/top-bar.php
. Non ci sono template specifici per la pagina Rooms, che è l'archivio del post type.
Se questa soluzione non risolve il tuo problema o sembra non essere più attuale, ti invitiamo a verificare i problemi noti e a confermare che hai installato le ultime versioni dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto sul forum di supporto WPML.
Problem: You are trying to configure WooCommerce PDF Invoices to generate invoices in different languages using WPML, but you can't save the settings for each language. The PDF always generates information in English, and the button cannot be translated because the page settings are not saved. Solution: Firstly, it's important to note that the WooCommerce PDF Invoices plugin by Andrew Benbow is not officially compatible with WPML. We recommend using a compatible plugin like WooCommerce PDF Invoices and Packing Slips Professional. However, as a workaround, you can try the following steps: 1. Open
// Get the WooCommerce order_id<br />$order_id = $order->get_id();
with:
// Get the WooCommerce order_id<br />$order_id = $order->get_id();<br /><br />// WPML workaround for compsupp-7811<br />$order_lang = $order->get_meta('wpml_language', true);<br />$settings['pdf_termsid'] = apply_filters('wpml_object_id', $settings['pdf_termsid'], 'page', TRUE, $order_lang);
This code should help translate the page_ID based on the order language.
If this solution does not resolve your issue or seems outdated, please check the related known issues and ensure you have the latest versions of themes and plugins installed. If necessary, do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to sync your multilingual WooCommerce store with a Square POS system. Your web store is multilingual and functions correctly, but the Square POS system displays both English and French categories, despite the retail storefront being English only. The 'Sync to Square' option on French products is disabled, yet French categories and products are still being pushed to the Square POS. Solution: Currently, there is no direct support or compatibility between WPML and the Square POS system as it is not listed in our officially compatible plugins. We recommend contacting the plugin author to inquire if they have any specific configurations or solutions for this issue. Additionally, you can suggest that they join our GoGlobal compatibility program so we can collaborate on making the plugin compatible with WPML.
If this solution does not resolve your issue or seems outdated, please check our related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: You are facing issues with dynamic image linking in the slider on custom post type pages, and custom fields translated via ACF are not appearing in the translated version. Solution: We found that the 'acf-post-type' was set to 'translatable'. It's important not to modify locked post types. If you're experiencing this issue, we recommend checking the settings for your custom post types and Advanced Custom Fields (ACF). Ensure that the 'acf-post-type' is not set to 'translatable' if it should not be modified. Additionally, verify that all necessary fields are correctly configured in ACF for both the original and translated versions.
This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to implement automatic translation on your WordPress site using the Oxygen builder and are considering using the Deepl API with WPML.
Solution: Currently, the Oxygen page builder is not compatible with WPML, which means you cannot automatically translate your site using this setup. You will need to translate content manually. We recommend contacting the Oxygen builder's author to request a compatibility update. For developers looking to make their themes/plugins compatible with WPML, we provide detailed guidance and support. You can find more information on achieving WPML compatibility for themes and plugins at https://wpml.org/documentation/support/achieving-wpml-compatibility-for-your-themes-and-plugins/. Additionally, theme and plugin authors can join WPML’s Go Global program to ensure their products are multilingual ready. More details are available at https://wpml.org/documentation/support/go-global-program/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problema: Stai cercando di tradurre il tuo sito web con WPML, utilizzando WooCommerce e il tema Travel WP di PhysCode. Hai riscontrato un problema con lo slug 'tours' che funziona solo in italiano. In inglese, il prefisso della lingua non viene inserito correttamente, risultando in un errore 404. Soluzione: Il problema potrebbe essere legato agli slug. In WPML > Impostazioni, lo slug per i tour dovrebbe essere impostato come 'prodotto'. Se non riesci a modificare questi permalink direttamente, potrebbe essere necessario contattare l'autore del tema per assistenza, poiché modifiche ai permalink possono essere rischiose e l'autore del tema non è stato cooperativo in passato.
Se questa soluzione non risolve il problema o sembra non essere più attuale, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di consultare la pagina dei problemi noti e di verificare che tu abbia installato le versioni più recenti dei temi e dei plugin. Per ulteriore assistenza, visita il forum di supporto WPML.
Problem: The client translated an Italian page into English using WPML, but the translated page still displays the original Italian text. This issue arises because the WPBakery widgets used on the page are not officially compatible with WPML, preventing some parts from being available for translation. Solution: We added custom XML configuration to WPML > Settings to register the WPBakery widgets for translation. Here is the code we used:
We recommend contacting the theme author to request their participation in our Go Global program for better compatibility. Additionally, follow our guide on using different translation editors for manual adjustments or to add compatibility code for other widgets.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: You are trying to resolve an issue where the updated PLN prices via BaseLinker's API are visible in the WooCommerce product backend but do not reflect on the frontend without manual updates. This behavior differs from EUR prices, which update immediately. Solution: Firstly, BaseLinker is not officially compatible with WPML, which might be causing the issue. We recommend contacting BaseLinker's authors to consider joining our GoGlobal program to work towards compatibility: https://wpml.org/documentation/support/go-global-program/ If PLN is your second currency and you are updating it, WPML synchronizes changes when the post is saved. You might need to trigger a re-save of the post using hooks like
save_post
or
update_post
. This approach may require additional custom coding. For custom coding, consider hiring a contractor from WPML: https://wpml.org/contractors/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket for further assistance.
Problem: If you're experiencing issues with translating elements added by the Democracy Poll plugin or the Joli Table Of Contents Pro using WPML, here's what we found and recommend.
Solution: 1) Democracy Poll: This plugin does not support direct translation. We recommend creating separate polls for each language. For example, if you have a poll in English with ID 1, create a Czech version with ID 2. Then, use the translated shortcode in String Translation, replacing the poll ID accordingly. 2) Joli Table Of Contents Pro: Although the "Table of Contents" string can be brought into String Translation, translating it might not impact the frontend due to the plugin's code not following proper internationalization methods. We suggest contacting the plugin support for compatibility issues or referring them to WPML’s Go Global program (https://wpml.org/documentation/support/go-global-program/).
If these solutions do not resolve your issues or if they seem outdated, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
