Problem: The client applied custom CSS changes in Elementor to add a border around images on pages with the ID 'courseImages'. However, these changes are not visible on the translated versions of the pages. Solution: We recommend checking how the pages were translated. If you used WPML's Translation Editor, try making a minor edit (like adding a space) to the original page and then update it. This action should trigger an update to the translations, and the 'courseImages' ID should apply to the translated pages, allowing the CSS to affect these as well. If this does not resolve the issue, consider editing the translations directly with the Elementor editor and manually adding the 'courseImages' ID to the wrapping elements. Before making these changes, ensure you back up your entire site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is trying to include superscripts for correct legal translations in WPML, but the Advanced Translation Editor (ATE) changes it to a normal "o". When using
<sup>o</sup>
, ATE does not allow saving and deletes the character completely. Solution: We informed the client that the ATE does not support the direct insertion of HTML characters unless they are included in the source text. We have an existing feature request for the ability to add or remove HTML markup in the ATE, and we have added this ticket to that request for internal tracking. Currently, the only way to add HTML into translations is through the Classic Translation Editor, which allows for the addition of HTML tags. For more information on the Classic Translation Editor, please refer to the following guide:
As an alternative, we suggested using the Degree Symbol (°) in the ATE to achieve the desired representation in the translation.
If this solution is not relevant to your case, because it might be outdated or not applicable, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket. You can reach our support forum here: WPML Support Forum.
