Problem: The client is experiencing an issue where the product section layout breaks when switching the website language from English to another language, such as French. The products, which should display in a 3-column layout, are misaligned and only two products are displayed. Solution: If you're facing a similar issue with your product layout when changing languages, we recommend the following steps: 1. Ensure you take a backup of your site for safety. 2. Update all your plugins, including Elementor Pro and WPML, to their latest versions. 3. Update your Astra theme to the latest version. 4. Open the default language home page in Edit mode and make a minor change, such as adding a space or a plus sign in the page title, then update the page. Remove the change and update the page again. 5. Send the home page for translation again from WPML >> Translation Dashboard. 6. Clear all types of cache (site/server/CDN) to see if the issue resolves.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to display a language switcher on the menu using a shortcode. Solution: If you're experiencing this, we recommend you follow these steps: 1. Navigate to WPML → Languages. 2. Enable the option 'Custom Language Switchers'. 3. Use the shortcode
[wpml_language_selector_widget]
to display the language switcher wherever you need it. You can also customize the appearance and behavior of the shortcode switcher under WPML → Languages → Custom Language Switchers. For more details, visit Adding Language Switchers using PHP and Shortcodes.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed.
Problem: You are trying to display a language switcher on the menu using a shortcode. Solution: If you're experiencing this, we recommend you follow these steps: 1. Navigate to WPML → Languages. 2. Enable the option 'Custom Language Switchers'. 3. Use the shortcode
[wpml_language_selector_widget]
to display the language switcher wherever you need it. You can also customize the appearance and behavior of the shortcode switcher under WPML → Languages → Custom Language Switchers. For more details, visit Adding Language Switchers using PHP and Shortcodes.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed.
Problem: You are trying to display a language switcher on the menu using a shortcode. Solution: If you're experiencing this, we recommend you follow these steps: 1. Navigate to WPML → Languages. 2. Enable the option 'Custom Language Switchers'. 3. Use the shortcode
[wpml_language_selector_widget]
to display the language switcher wherever you need it. You can also customize the appearance and behavior of the shortcode switcher under WPML → Languages → Custom Language Switchers. For more details, visit Adding Language Switchers using PHP and Shortcodes.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed.
Problem: The client reported excessive loading times in the website backend after installing WPML, despite using a default theme. Solution: We replicated the client's site in a local environment and found no performance issues with WPML. The problem likely stems from the server environment. Here are the recommended steps: 1. Resolve server errors: Address console errors related to server configuration such as permissions, rewrite rules, and resource limits with your hosting provider. 2. Fix database permissions: Ensure the database user has necessary permissions like CREATE, ALTER, INDEX, and REFERENCES, as indicated by errors in the admin panel. 3. Check plugin file permissions: Confirm that all plugin directories are writable. File permissions should typically be 755 for folders and 644 for files. 4. Increase server resources: Enhance the PHP memory limit, update PHP to a higher stable version, and ensure MySQL/MariaDB versions meet the requirements. 5. Consider alternative hosting: If issues persist, testing the site with different hosting might help, as the local tests showed no issues.
If these steps do not resolve your issue, or if the solution seems outdated, please visit our support forum. We also recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
