Problem: The client needed assistance with installing and integrating WPML on their site and inquired about the possibility of the WPML support team doing it for them, as their own attempts led to errors and they had to deactivate everything. Solution: We informed the client that while we do not perform custom work, we are available to help resolve specific issues and errors. For custom integration, we advised the client to consult our list of recommended contractors at https://wpml.org/contractors/. Additionally, we suggested that the client refer to our Getting Started guides at https://wpml.org/documentation/getting-started-guide/ for guidance on installing and configuring WPML.
Please note that the solution provided might not be applicable to your situation due to being outdated or not relevant to your specific case. If this is the case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and ensuring that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket at our support forum.
Problem: The client is experiencing issues with the menu not being displayed in English, as well as the text of the slider images and widget images. Additionally, the footer and posts integrated through the service grid element are not displayed in English on the English pages.
Upon further inspection, we confirmed that: 1. The menu is correctly translated into the English version. 2. The footer also appears correctly in English, although it may require style adjustments.
We asked the client if they needed assistance with adjusting the footer style or if there were still issues with the menu display.
If the provided solution is not relevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
