Knowledge Base for Documents and FAQs – FAQs Are Not Translatable by Default

Overview of the Issue

When you use WPML with Knowledge Base for Documents and FAQs (opens in a new tab) (Echo Knowledge Base), you cannot translate the FAQs and the FAQ Groups. WPML sets them to Do not translate, and the FAQs show in the default language on every language.

Workaround

• Go to WPML → Settings → Post Types Translation.
• Set FAQs to Translatable.
• In Taxonomies Translation, set FAQ Groups to Translatable.
• Save the settings and translate your FAQs.

All known issues