Resolved
Reported for: WPML Multilingual CMS 3.2.2
Resolved in: 3.2.3
Overview of the issue
The products are missing from the default language Shop page.
Workaround
Please backup the “wpml-pagename-query-filter.class.php” file located in sitepress-multilingual-cms/inc/query-filtering
Download the fixed version of the same file and upload it in the same location.
I’ve done this as suggested and there were no changes – default language still doesn’t show in my Shop Page na din fact this is the message I receive:
Fatal error: Cannot use object of type SitePress as array in /home/content/56/10044756/html/wp-content/plugins/sitepress-multilingual-cms/inc/query-filtering/wpml-pagename-query-filter.class.php on line 14
Inka,
The issue appears to be resolved in 3.2.3 so there should be no need to follow the workaround provided in this errata.
Can you please make sure you are using the latest version of WPML (3.2.6) and it’s add-on plugins and see if this resolves the problem for you.
In case it does not, I would suggest you open a forum thread with the details so that our support team can troubleshoot the issue. Can you do this please?
I have this issue. I tried to fix this with this file. Unfortunately it returns a full white page on my dutch shop page. English version is working fine. If I re-activate the original file it says: “No products found which match your selection”.
Christine,
I don’t know if you saw my reply to Inka above but I like I said, we can be of much better help to you if you open a support ticket in our forum.
Make sure you are using the latest versions of everything and if the issue persists, add the details to your support request and our support team will address it as soon as possible.
Thank you!
BTW my active WPML Multilingual CMS 3.2.6
https://wpml.org/forums/topic/shop-page-not-showing-products-in-one-of-two-languages/#post-685251
Christine, I would suggest that you please open a new support ticket. The one you commented on is marked as resolved and as the notice says at the end: “Support staff may not reply to more posts. If you need further assistance from our staff, please start a new thread.”
Thank you!
Same problem for me.
Running WPML 3.2.6 (and related plugin updated) on WP 4.3
Waiting for fix or update.
My setup:
– default lang IT
– second lang EN
– base shop IT page don’t display products
– category IT pages display products
– category EN pages display products
– base shop EN page display products
Niki,
Opening a forum thread in our support forum would be best for your case as well.
This way our support team can debug the issue properly.
I have the same issue, and Running WPML 3.2.6 (and related plugin updated) on WP 4.3
I’ve wasted 4 hours on this. What a waste of time.
Can you please update this thread and remove the “solved” on top ?
The issue is NOT SOLVED
Hi Paul,
At the time of closing this errata, the issue was marked as fixed, but a different issue appeared, with slightly different circumstances, but basically the same result.
We have created a separated errata, since this problem doesn’t affect only WooCommerce site.
You can see it here:
https://wpml.org/errata/no-products-are-visible-on-the-shop-and-blog-pages-in-the-default-language/
We are planning to release very soon a development version (which includes this fix) and release it formally after QA.
My apologies for the confusion and the troubles.