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Overview of the issue
When using Elementor with WPML, you might experience the following issue: Custom CSS added at the page level via «Page Settings (the gear icon) > Advanced > Custom CSS» may be copied incorrectly to the translated page. Specifically, escaped Unicode characters like content: '\2794' are saved without the escape sequence content: '2794', resulting in incorrect rendering (e.g., showing 2794 instead of the arrow symbol).
Workaround
Instead of adding custom CSS at the page level, use one of the following alternatives:
At the widget level:
- Edit the specific widget
- Go to «Advanced > Custom CSS»
- Add your CSS rule there
At the global level:
- Go to «Appearance > Customizer > Additional CSS»
- Add your CSS rule there
We are aware of this issue and our developers are working on a permanent fix.
Hello!
While the translations are fine, all translated pages have a huge empty header and if this persists I need to cancel WOML.
Can you tell me exactly what to do? I am no pro and I am totally lost with this issue.
Hi Petra,
I don’t believe the issue is related to the escaped characters. Could you please check if the header has been translated as well?
Could you please to start a chat on our support forum, we’ll be happy to help you troubleshoot this issue.