I need a response to my existing support ticket regarding the custom fields translation issue. The t...

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Dernière mise à jour par ahmedS-9 Il y a 3 jours et 15 heures.

Assisté par: Noman.

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Novembre 11, 2025 à 10:12 am #17565616
ahmedS-9	Background of the issue: I am trying to get an update and faster response on my existing support ticket about the custom fields translation issue in the Houzez theme. The ticket has been open for almost two weeks without resolution, and I need a faster follow-up. Symptoms: I expected to receive a follow-up or resolution from the support team regarding my open ticket within a reasonable time frame, as the issue is critical for my project. Questions: Why has my support ticket regarding the custom fields translation issue not been resolved? How can I get a faster follow-up on my support ticket?

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Novembre 11, 2025 à 10:12 am #17565616

ahmedS-9

Background of the issue:
I am trying to get an update and faster response on my existing support ticket about the custom fields translation issue in the Houzez theme. The ticket has been open for almost two weeks without resolution, and I need a faster follow-up.

Symptoms:
I expected to receive a follow-up or resolution from the support team regarding my open ticket within a reasonable time frame, as the issue is critical for my project.

Questions:
Why has my support ticket regarding the custom fields translation issue not been resolved?
How can I get a faster follow-up on my support ticket?

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