Issue with translation import process

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Assisté par: Lucas Vidal de Andrade.

Auteur	Messages
février 12, 2026 à 11:46 am #17816690
lrn-accountsP	Hi Team, We have installed and activated the WPML Pro plugin on the Smartcode site, which has been in use for the past two years. However, over the last six to seven months, we have started encountering issues during the translation import process. Specifically, when importing translated XLIFF files, the import sometimes fails or throws errors. Smartcode is running on a WordPress multisite setup, and this issue occurs randomly for any languages. For example, if Site A has 5 languages enabled and Site B also has 5 languages enabled—with 2 languages common between both sites—the issue may occur on Site A for a language like French, while the same French language works correctly on Site B. This behavior is inconsistent and happens at random times. Please find attachments for reference. Regards, Amol Misale

Auteur

Messages

février 12, 2026 à 11:46 am #17816690

lrn-accountsP

Hi Team,

We have installed and activated the WPML Pro plugin on the Smartcode site, which has been in use for the past two years. However, over the last six to seven months, we have started encountering issues during the translation import process.
Specifically, when importing translated XLIFF files, the import sometimes fails or throws errors.
Smartcode is running on a WordPress multisite setup, and this issue occurs randomly for any languages. For example, if Site A has 5 languages enabled and Site B also has 5 languages enabled—with 2 languages common between both sites—the issue may occur on Site A for a language like French, while the same French language works correctly on Site B. This behavior is inconsistent and happens at random times. Please find attachments for reference.

Regards,
Amol Misale