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[Fermé] Paid Credits not usable on my website / Translation stopped working

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Fuseau horaire du support : Europe/Rome (GMT+02:00)

Ce sujet contient 0 réponse, a 1 voix.

Dernière mise à jour par Chris Il y a 1 année et 2 mois.

Assisté par: Laura.

Auteur Messages
février 5, 2025 à 8:46 am #16669420

Chris

Background of the issue:
I am trying to translate more content and have purchased prepaid credits. I assigned 100k credits to my site in the WPML Account.

Symptoms:
The Tools Menu in my WPML Installation gives an error. I can't use the credits on my site. I received the error message: 'There is a problem connecting to automatic translation. Please check your internet connection and try again in a few minutes. If you continue to see this message, please contact our support team.'

Questions:
Why can't I use the prepaid credits on my site?
How can I resolve the error in the Tools Menu of WPML?

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