Points finished without use

Marqué : ATE

Ce sujet contient 0 réponse, a 0 voix.

Dernière mise à jour par yousefJ Il y a 7 mois et 1 semaine.

Assisté par: Shekhar Bhandari.

Auteur	Messages
mai 15, 2025 à 8:56 am #17035790
yousefJ	Background of the issue: I am trying to assign 10,000 points to anba.com to create a translation job from English to Arabic. However, the job remained in 'In Progress' status and did not complete. Symptoms: The translation job did not complete, and all the assigned points have been used without delivering the expected translation. Questions: Could you please investigate why the translation job remained in 'In Progress' status? What are the next steps to resolve the issue of used points without receiving the translation?

Auteur

Messages

mai 15, 2025 à 8:56 am #17035790

yousefJ

Background of the issue:
I am trying to assign 10,000 points to anba.com to create a translation job from English to Arabic. However, the job remained in 'In Progress' status and did not complete.

Symptoms:
The translation job did not complete, and all the assigned points have been used without delivering the expected translation.

Questions:
Could you please investigate why the translation job remained in 'In Progress' status?
What are the next steps to resolve the issue of used points without receiving the translation?