Request to Restore WPML Translation Credits

Marqué : ATE

Ce sujet contient 0 réponse, a 0 voix.

Dernière mise à jour par neuzaC Il y a 1 mois et 1 semaine.

Assisté par: Noman.

Auteur	Messages
janvier 5, 2026 à 4:52 pm #17704792
neuzaC	Hello, When I purchased my WPML subscription, I used a significant number of credits to translate the website lien caché. However, I had to uninstall the WPML plugin because the server did not have sufficient capacity to run it properly. As a result, I lost all the translations when the plugin was uninstalled. After that, I migrated the website to a new server, and now I would like to install WPML again on the same website. Therefore, I would like to ask if there is any possibility of restoring the credits I previously used and lost when I uninstalled the plugin. Thank you in advance for your support. Neuza

Auteur

Messages

janvier 5, 2026 à 4:52 pm #17704792

neuzaC

Hello,

When I purchased my WPML subscription, I used a significant number of credits to translate the website lien caché. However, I had to uninstall the WPML plugin because the server did not have sufficient capacity to run it properly. As a result, I lost all the translations when the plugin was uninstalled.

After that, I migrated the website to a new server, and now I would like to install WPML again on the same website. Therefore, I would like to ask if there is any possibility of restoring the credits I previously used and lost when I uninstalled the plugin.

Thank you in advance for your support.
Neuza