WPML ATE Error 50 — Clicking “+” opens WordPress editor instead of Advanced Translation Editor

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Dernière mise à jour par cliffC-3 Il y a 2 mois.

Assisté par: Maiya AI Support.

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février 12, 2026 à 9:59 am #17815800
cliffC-3	Hi Support Team, I am facing a critical issue where I cannot translate my pages. The Issue: 1. My page is built using WPBakery Page Builder (Visual Composer). 2. In the editor sidebar, when I click the (+) icon to translate into English, the Advanced Translation Editor (ATE) does NOT open. 3. Instead, the page just reloads or stays in the standard WordPress editor. Technical Details: - I have checked the WPML communication logs, and I see "ate_communication_error (50)" errors. - My settings are correctly set to use the "Advanced Translation Editor". Please check the attached screenshot. You can see I am clicking the (+) icon, but ATE is not launching due to the connection error. Please help me fix the ATE connection so I can start translating. Thank you.

Auteur

Messages

février 12, 2026 à 9:59 am #17815800

cliffC-3

Hi Support Team,

I am facing a critical issue where I cannot translate my pages.

The Issue:
1. My page is built using WPBakery Page Builder (Visual Composer).
2. In the editor sidebar, when I click the (+) icon to translate into English, the Advanced Translation Editor (ATE) does NOT open.
3. Instead, the page just reloads or stays in the standard WordPress editor.

Technical Details:
- I have checked the WPML communication logs, and I see "ate_communication_error (50)" errors.
- My settings are correctly set to use the "Advanced Translation Editor".

Please check the attached screenshot. You can see I am clicking the (+) icon, but ATE is not launching due to the connection error.

Please help me fix the ATE connection so I can start translating.

Thank you.