Problem: You are using WPML Multilingual CMS on your WooCommerce website with multiple languages configured. You've noticed that hreflang tags are not being generated in the HTML
section of any pages. This issue is due to the SEO Options being disabled, as indicated by the setting [head_langs] => 0 in your WPML settings.
Solution: To enable hreflang tag generation, follow these steps: 1. Navigate to WPML -> Languages. 2. Go to the SEO Options section. 3. Enable the option 'Display alternative languages in the HEAD section'. This setting should typically be active by default, so it's unclear why it was disabled on your site.
If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are experiencing issues translating ACF custom post types categories due to incorrectly added taxonomies. Solution: If you're facing similar problems with translating ACF custom post types categories, we recommend checking the taxonomy settings and ensuring they are correctly configured for translations. It might be necessary to adjust the taxonomy URL name if it has been changed incorrectly. If these steps do not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the solution provided here is not applicable to your case, either because it’s outdated or not relevant to your specific situation, please open a new support ticket at WPML support forum for further assistance.
Problem: The client needed help translating the privacy statement documents for Complianz in different languages, specifically having issues with the page displaying correctly in Dutch. Solution: 1. We advised the client to refer to the previous support ticket where the steps to translate Complianz texts were outlined. 2. We provided a link to a detailed guide on how to handle translations for Complianz GDPR/CCPA Cookie Consent, which can be found here: https://wpml.org/plugin/complianz-gdpr-ccpa-cookie-consent/ 3. We requested a screenshot or a specific text piece to better locate the issue on the site. 4. We asked for administrative access to the site to ensure proper configuration and troubleshooting. 5. Once access was confirmed, we directed the client to translate the strings via WPML -> String Translation at this specific URL: https://belledejour.be/wp-admin/admin.php?page=wpml-string-translation%2Fmenu%2Fstring-translation.php&context=complianz-gdpr
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Please feel free to open a new support ticket for further assistance at WPML support forum.
Problem: The client reported an issue where ACF posts were showing errors when switching languages on their multilingual site. Solution: We asked the client to check if they had followed the WPML documentation for setting up ACF in a multilingual environment. We provided a link to the relevant documentation: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/. We also requested access credentials to the site to further investigate and assist.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
