Problem: If you're experiencing random Internal Server Errors when the WPML plugin is active on your site, and these errors disappear when the plugin is deactivated, this might be related to a conflict or server issue. Solution: We recommend following these steps to isolate and potentially resolve the issue: 1. Ensure all your plugins, themes, and the WordPress core are up to date. 2. Check and modify the
wp-config.php
file to enable WP_DEBUG mode by setting WP_DEBUG_DISPLAY to true. This change might help in capturing any errors related to the site. 3. If no debug log is generated, which indicates that the problem might be originating from the server, contact your hosting provider for server logs. 4. Test the site in a different hosting environment to see if the issue persists. This can help determine if the problem is specific to the current server configuration.
If these steps do not resolve the issue or if the error logs do not provide clear insights, we highly recommend creating a staging site and replicating the issue there. This controlled environment can be crucial for further troubleshooting without affecting the live site.
Please note that the solution provided might be outdated or not applicable to your specific case. If the problem persists, we encourage you to open a new support ticket. We also recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: You are experiencing an issue where approximately 2000 pages have mysteriously duplicated on your site. Solution: We recommend taking the following steps to address the duplication of pages: 1. Increase the PHP limits on your server, including
max_execution_time
,
max_input_vars
,
memory_limit
, and
max_input_time
. This can help prevent timeouts during large operations. 2. Perform the cleanup on a local or staging copy of your site by following these steps: a. Make a full backup of your site (database and files). b. Temporarily deactivate WPML and its add-ons. c. Delete the duplicated posts in larger batches. d. Reactivate WPML once the cleanup is complete.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problema: Cuando el cliente duplica un producto, el permalink de los otros idiomas permanece con el permalink de la copia del producto, incluso después de editar el permalink del producto en el idioma base. El cliente necesita cambiar esto de forma masiva ya que tiene más de 4000 productos. Solución: 1. Verificar la configuración de WPML para cómo maneja los slugs de las URL: - Ir a WPML → Ajustes. - Desplazarse hasta la sección Opciones de traducción de documentos. - Buscar la opción URL de la página (slug) y asegurarse de que la opción seleccionada sea Copiar del idioma original. 2. Si esta opción ya estaba seleccionada y los permalinks no se actualizan correctamente, es necesario investigar un script o consulta SQL para actualizar en masa los slugs de los productos duplicados para que coincidan con el idioma base. 3. Verificar cómo los cambios en la configuración de WPML afectan a los productos ya duplicados y buscar ganchos o funciones de WPML que puedan desencadenar la sincronización masiva de slugs/permalinks.
Si esta solución no es relevante para tu caso, porque podría estar desactualizada o simplemente no aplicarse a tu situación, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: If you're experiencing critical errors when running your first translation on your site using Elementor, and all plugins are updated, the issue might be related to the PHP memory limit. Solution: We recommend increasing the PHP memory limit of your WordPress installation. The minimum requirement is 128M, but we suggest raising it to 512M. You can do this by adding the following code to the
wp-config.php
file in your WordPress installation's root folder:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket for further assistance.
Problem: 1. Die Übersetzung in der spanischen Sprache schließt nicht ab, und das Zahnrad-Symbol bleibt permanent sichtbar. Manuelle Speicherversuche im Editor werden nicht korrekt übernommen. 2. Die Funktion „Automatische Übersetzung“ lässt sich in den WPML-Einstellungen nicht deaktivieren. 3. Die Fehlermeldung „WPML All Import requires WP All Import Pro or Free and WPML Multilingual CMS“ wird angezeigt. Solution: 1. Das Problem mit der nicht abschließenden Übersetzung könnte ein temporäres Problem unseres Übersetzungsservers gewesen sein. Bitte versuchen Sie es erneut, da es nun wieder funktionieren sollte. 2. Die Fehlermeldung bezüglich „WPML All Import“ erscheint, wenn das Add-on aktiviert ist, aber das erforderliche Plugin „WP All Import“ nicht installiert ist. Wenn Sie „WP All Import“ nicht verwenden, ist es nicht notwendig, das „WPML All Import“ Add-on zu installieren.
Falls diese Lösungen veraltet sind oder nicht auf Ihr Problem zutreffen, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
