Not WPML issue

Problem:
The client is developing a WordPress site and wants to translate it using WPML, specifically with the Surecart plugin, but needs guidance on how to proceed.
Solution:
We recommend first identifying the specific elements within the Surecart plugin that you need to translate. Once you have pinpointed these elements, you can search for any known issues or solutions by using the search query on Google: site:wpml.org surecart plugin. This will help you find relevant documentation and user experiences related to translating the Surecart plugin with WPML.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket. You can do so by visiting the WPML support forum.

Problem:
The client is unable to return to the English version of their website using the language switcher, as both flags in the header and footer direct to German.
Solution:
We commented out the following lines in the

wp-config.php

file to address the issue:

//define('WP_SITEURL', 'https://'.$_SERVER['HTTP_HOST']);<br />//define('WP_HOME',    'https://'.$_SERVER['HTTP_HOST']);

We recommend clearing the site's cache to ensure the changes take effect and the language switcher functions correctly.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance.

Problema:
El cliente está experimentando un problema en WordPress donde, al abrir la biblioteca de imágenes con el plugin WPML activado, se crean múltiples copias de las imágenes. El cliente observó que este comportamiento cesa al desactivar WPML.
Solución:
Este comportamiento es normal y esperado con WPML. No se duplican las imágenes físicamente; en cambio, se crea una entrada en la base de datos para cada imagen y para cada idioma. Esto permite que WPML muestre las imágenes en los idiomas secundarios.

Si esta solución no resuelve tu problema o parece no ser relevante debido a que está desactualizada o no se ajusta a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, puedes visitar nuestro foro de soporte.

Problem:
The client is experiencing an issue where opening translated pages in the Elementor front-end editor prompts a license activation warning. This happens because the client is using a different domain for each language, which Elementor interprets as multiple domains needing separate licenses.
Solution:
We recommend registering all domains used on your site with Elementor to avoid receiving the license activation notification when switching between domains. This is not a bug but rather how Elementor manages domain detection for licensing purposes.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please visit our known issues page and check if there's a permanent fix available. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket with us for further assistance at WPML support forum.