Problem: You are trying to change the default locale, hreflang, and language mapping to Portuguese-Brazil on your website but encountered an error stating 'The default locale already exists.' You were able to change the mapping but not the locale or hreflang. Solution: To resolve this issue, follow these steps: 1) Activate the pre-defined Portuguese (Brazil) language on your site. 2) Go to the language settings and click to edit the languages. Initially, change the default locale for the Portuguese (Brazil) language to a temporary one, such as
pt_BRtt
, and save the changes. 3) After this, you can set the new language data with default-locale:
pt_BR
.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check the related known issues and ensure you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum.
Problem: The client is trying to synchronize their default language menu with the Russian language translation in WPML. They have multiple menus in the footer, including 'Footer - Products' with custom links translated via WPML string translation. However, the menu translations are not updating when trying to sync. Solution: We recommend the following steps to resolve the issue: 1. Navigate to WPML >> WP Menu Sync page and press the 'Sync' button. 2. Select the Russian language footer menu items. 3. Press the 'Apply Changes' button. 4. Verify the translations by clicking on the Footer custom links at the bottom of the page from WPML >> String Translation page. 5. Return to WPML >> WP Menu Sync page and press the 'Sync' button again to ensure the menus are synchronized. This should display the correct translations in the Russian language.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
