Problem: The client is experiencing a small bug with the menu switcher on their site. Solution: We recommend that the client provides a detailed step-by-step description of how to reproduce the issue with the language switcher. This information will help us diagnose the problem more accurately and offer a specific solution.
Please note that the solution provided here might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate a pop-up created with Elementor Pro on your website using WPML, but the pop-up has disappeared from the backend while still functioning on the site. Solution: We recommend following these steps to resolve the issue: 1. Navigate to WPML > Support > troubleshooting. 2. Click on the following buttons: - Synchronize posts taxonomies (Select 'My Templates' from the dropdown before clicking the button) - Clear the cache in WPML - Remove ghost entries from the translation tables - Assign translation status to duplicated content - Set language information - Fix post-type assignment for translations 3. After completing these steps, check Dashboard > Templates > Popups. The template should now be visible. 4. You can send the template for translation via WPML > Translation Management. For a detailed guide on this process, please visit https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-templates.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket for further assistance at WPML support forum.
