Problem: The client is using an older Lifetime account type that does not include translation credits and is seeking information on how to obtain translation credits as shown on the WPML pricing page. Solution: We recommend switching to our Pay-as-you-go subscription or purchasing a pack of prepaid credits. The Pay-as-you-go option allows the client to purchase credits directly from within the site as needed, providing full control over the purchasing process.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client has a custom user role on their site and needs this role to be able to edit all translations. They encountered an issue where the custom role could edit some but not all translations, and assigning the role of translator and translation manager did not resolve the issue. Solution: 1. We recommended checking the workaround provided in our documentation: WPML custom role based on the editor role cannot edit translations and behave as editor. 2. We also informed the client that WPML 4.6.9 has been released, which includes a fix for this issue. We advised updating WPML to the new version to resolve the problem.
Problem:
When a member tries to login, they see the following fatal error:
Fatal error: Uncaught TypeError: Argument 2 passed to WPML_User_Language::update_user_lang_from_login() must be an instance of WP_User, string given, called in ********/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php on line 15
Solution:
It looks like a compatibility issue with the member login plugin, the member login widget is most probably calling the wp_login hook: https://developer.wordpress.org/reference/hooks/wp_login/
But it's not passing a WP_User instance as a second parameter.
Please note that the "Membee Login" plugin is not listed on the WPML compatibility list for the plugins - https://wpml.org/plugin/. This means that our compatibility team has not tested it.
So we suggest contacting the plugin author and sharing the issue with them, probably they can provide a quick fix.
