Problem: If you're trying to manually upgrade the Multilingual CMS in your development environment and facing issues due to a weak local connection that causes the upgrade process to hang and fail, setting your site in maintenance mode. Solution: We recommend downloading the latest version of the plugin from the Downloads section of your WPML.org account. After downloading, manually install the ZIP file on your site. For detailed instructions on how to manually update the plugin, please visit this guide.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please feel free to open a new support ticket at WPML support forum.
Problem: The client needs the same category slug for certain product categories across original and translated languages. However, WPML defaults to the original slug and adds a suffix with the short language code for the translation. Attempts to manually set the same slug are not saved, and WPML may revert the slug or add a '-2' suffix. Solution: We recommend using the 'Quick Edit' option to manually set the same slug for categories in different languages. Here are the steps to follow: 1. Navigate to Products >> Categories list page. 2. Use the admin language switcher to select the secondary language. 3. Click the 'Quick Edit' link on the category you wish to update. 4. Change the slug and press the 'Update category' button. For more details on this issue, you can check the errata page here: https://wpml.org/errata/translated-term-slug-identical-to-the-original-term-slug/
If this solution does not resolve your issue or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
