marcom-187

Problem:
You are trying to manually translate a string using WPML, which translates correctly in all languages except Spanish. The translation only appears when 'Look for strings while pages are rendered' is enabled, reverting to the default when disabled.
Solution:
We suspect the issue might be due to two reasons:
1) The text domain might not be used or loaded correctly. Ensure your code includes the text domain like this:

__( 'Text to translate', 'your-text-domain' )

For more details on internationalization, visit WordPress Developer Internationalization.
2) The .mo files may need regeneration. You can regenerate these files by navigating to WPML → Support → Troubleshooting and clicking on "Show custom MO Files Pre-generation dialog box".

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.

Problem:
The client is using the Divi theme builder and has translated strings related to the Divi template builder. Despite being visible in WPML > string translation, these translated strings are not showing on the frontend.
Solution:
1. Ensure that the Divi template itself is translated, as strings found in the String Translation might belong to the template. If the template is not translated, the strings will not appear translated on the frontend. Detailed steps for translating Divi templates can be found here: Translating Divi Templates Documentation.
2. Use the Advanced Translation Editor (ATE) which includes Translation Memory. This feature helps in avoiding repetitive translation of the same content across different layouts. More information on ATE and Translation Memory can be found here: Translation Memory Documentation.

If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.