The client is experiencing an issue where the URL *****.group/real-estate/de redirects incorrectly to a specific post instead of opening the German version of the website as intended. This problem persists even after setting the option 'Use directory for default language' in WPML settings.
Solution:
We recommend the following steps to resolve the issue:
1) Ensure you are using the latest version of WPML. If not, upgrade to the latest version (e.g., 4.7.6 series) after taking a full site backup. 2) Navigate to WPML >> Languages >> Language URL format and resave the settings. 3) Go to Settings >> Permalinks and resave the settings without making any changes. 4) Clear all types of caches including page, server, and CDN caches. 5) If the issue persists, create a file named wpm-root.php in the root directory of your site and add the following code:
6) In WPML >> Languages >> Language URL format, enter 'wpm-root.php' as the HTML file and save the settings. 7) Again, go to Settings >> Permalinks and click Save Changes without making any changes. 8) Clear all types of cache again.
For more details, refer to the following documentation links:
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is trying to set different translation editors for a specific custom post type and wants to use the WordPress editor by default to avoid popup warnings about potential data loss when switching editors. Solution: We recommend setting the WordPress editor as the default for the specific custom post type to prevent the popup warning. You can achieve this by following the steps outlined in our documentation on Using Different Translation Editors for Different Pages. Specifically, you need to select the WordPress editor for that post type as described in the second step of the guide.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
