Media Translation page not found + Site Logo missing on translated pages

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Fuso orario del supporto: Europe/Vienna (GMT+02:00)

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Ultimo aggiornamento da rowdaB 4 mese fa.

Assistito da: Lucas Vidal de Andrade.

Autore	Post
Dicembre 17, 2025 alle 14:16 #17671342
rowdaB	Hi WPML Support, I’m experiencing a WPML Media Translation issue and a related logo problem on translated pages. 1) WPML → Media Translation When I go to WPML → Media Translation, the page does not load and shows “Media page not found” / redirects unexpectedly. 2) Logo behavior by language The site logo displays correctly on the default/root language (Spanish). The logo is missing on translated EN pages (header and menu overlay). Instead of the image, a placeholder (“Logo.”) appears. 3) Elementor Theme Builder The header template exists for EN. When editing the EN header in Elementor, the logo is visible in the canvas, but the Site Logo widget does not reliably pull the logo for EN. WPML warns that changes may be lost if the page is sent for translation. 4) Media Library The Media Library appears incomplete and many images (including logos) are missing or not visible. I have stopped all actions to avoid breaking anything. Please advise the correct and safest way to restore Media Translation and ensure the site logo works properly on translated pages. Thank you.

Autore

Post

Dicembre 17, 2025 alle 14:16 #17671342

rowdaB

Hi WPML Support,

I’m experiencing a WPML Media Translation issue and a related logo problem on translated pages.

1) WPML → Media Translation
When I go to WPML → Media Translation, the page does not load and shows “Media page not found” / redirects unexpectedly.

2) Logo behavior by language
The site logo displays correctly on the default/root language (Spanish).
The logo is missing on translated EN pages (header and menu overlay). Instead of the image, a placeholder (“Logo.”) appears.

3) Elementor Theme Builder
The header template exists for EN.
When editing the EN header in Elementor, the logo is visible in the canvas, but the Site Logo widget does not reliably pull the logo for EN.
WPML warns that changes may be lost if the page is sent for translation.

4) Media Library
The Media Library appears incomplete and many images (including logos) are missing or not visible.

I have stopped all actions to avoid breaking anything.
Please advise the correct and safest way to restore Media Translation and ensure the site logo works properly on translated pages.

Thank you.