[Chiuso] Website status inactive

Background of the issue:
I am trying to ensure that my site, which uses prepaid credits, is recognized as active. However, it appears as inactive despite being listed as registered in the 'registered Sites' section.

Symptoms:
The site is showing as inactive when I expected it to be active.

Questions:
Why is my site showing as inactive despite being registered?
How can I make my site appear as active?