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Fuso orario del supporto: Asia/Karachi (GMT+05:00)

Questo ticket contiene 0 risposta, ha 1 voce.

Ultimo aggiornamento da peterS-172 1 mese, 2 settimana fa.

Assistito da: Noman.

Autore	Post
Maggio 29, 2025 alle 5:01 pm #17089238
peterS-172	Background of the issue: I am trying to resolve a critical issue on my WooCommerce site after updating or reinstalling the WooCommerce Multilingual (WCML) plugin. As soon as WCML is activated, the site crashes. I have verified that WPML core, String Translation, and WCML are all installed, and I have deactivated and reinstalled WCML. The issue only occurs when WCML is active. The staging version of the site works fine, but the live site is affected. When WCML is deactivated, the site and checkout work without problems. It seems that the function icl_get_string_id() is no longer available or not being loaded properly. Website: link nascosto. Link to a page where the issue can be seen: link nascosto. Symptoms: The site crashes with the error: 'Uncaught Error: Call to undefined function WCMLTaxStringsicl_get_string_id() in /wp-content/plugins/woocommerce-multilingual/classes/Tax/Strings/Hooks.php on line 28'. Questions: Can you help me resolve the issue with the WCML plugin causing the site to crash? Is this a known issue with the current WPML version?

Autore

Post

Maggio 29, 2025 alle 5:01 pm #17089238

peterS-172

Background of the issue:
I am trying to resolve a critical issue on my WooCommerce site after updating or reinstalling the WooCommerce Multilingual (WCML) plugin. As soon as WCML is activated, the site crashes. I have verified that WPML core, String Translation, and WCML are all installed, and I have deactivated and reinstalled WCML. The issue only occurs when WCML is active. The staging version of the site works fine, but the live site is affected. When WCML is deactivated, the site and checkout work without problems. It seems that the function icl_get_string_id() is no longer available or not being loaded properly. Website: link nascosto. Link to a page where the issue can be seen: link nascosto.

Symptoms:
The site crashes with the error: 'Uncaught Error: Call to undefined function WCMLTaxStringsicl_get_string_id() in /wp-content/plugins/woocommerce-multilingual/classes/Tax/Strings/Hooks.php on line 28'.

Questions:
Can you help me resolve the issue with the WCML plugin causing the site to crash?
Is this a known issue with the current WPML version?

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