Problem: The client was experiencing issues with their multilingual WordPress site using WPML and Elementor. Specifically, links on buttons were not redirecting to the correct language-specific product pages, and images were not displaying on the German version of the site. Solution: 1. We advised the client to manually translate custom links as described in our documentation on how to translate links. 2. To address the translation issues, we edited the primary language page and retranslated the page using the Advanced Translation Editor. 3. For the images not displaying, we re-saved and retranslated the product, ensuring that images were correctly linked and displayed in the translated version.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client reported that after updating the
post_name
of a translated product, the permalink (URL) does not update to reflect the English version, even after trying to flush rewrite rules. Solution: We suggested using a custom function to ensure that when a post is duplicated in WPML, its permalink (slug) updates to match the original post's slug. Here is the function to add to your theme's functions.php file or a custom plugin:
We also recommended testing this solution in a sandbox environment and recording the process using a tool like https://www.loom.com/ to better understand the issue.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance.
Problem: Você está tentando traduzir campos personalizados criados nas opções de Aparência > Personalizar do seu tema, mas o WPML não está conseguindo mapear esses campos para adicionar traduções de Português para Inglês e Espanhol. As strings dos campos personalizados não aparecem no WPML para tradução.
Se essa solução não for relevante para o seu caso, ou se estiver desatualizada, recomendamos que abra um novo ticket de suporte. Também recomendamos verificar problemas conhecidos em https://wpml.org/known-issues/, verificar a versão da correção permanente e confirmar que você instalou as versões mais recentes de temas e plugins.