Not WPML issue

Problem:
The client was experiencing issues with a new WPML SEO plugin that was breaking their site upon activation. They were also curious about why they now need to link menu items, a step that was not necessary before, possibly due to a WPML update.
Solution:
If you're experiencing similar issues with a new WPML plugin affecting your site, we recommend deactivating the plugin temporarily and testing it on a staging site, as the client did. This approach helps isolate the problem, potentially linked to PHP and SSL configurations, which the client resolved separately. For concerns about linking menu items that previously worked without linking, this might be due to recent updates in WPML. We suggest reviewing the change logs of recent WPML updates to understand any changes in functionality.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

Problem:
Der Übersetzungsstatus einer vollständig übersetzten Seite bleibt auf 'In Bearbeitung'.
Solution:
Wenn du das gleiche Problem hast, empfehlen wir dir, den Support deines Hosting-Anbieters zu kontaktieren und darum zu bitten, die PHP-Einstellung für

max_input_vars

auf 5000 zu erhöhen. Diese Einstellung findest du in der php.ini-Datei. Nach dieser Änderung solltest du die Seite erneut testen.

Es ist möglich, dass diese Lösung veraltet ist oder nicht auf dein Problem zutrifft. Wir empfehlen dir daher, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass du die neuesten Versionen von Themes und Plugins installiert hast. Sollte das Problem weiterhin bestehen, zögere nicht, ein neues Support-Ticket zu eröffnen. Hier kannst du ein Ticket eröffnen: WPML Support-Forum.

Problem:
You are experiencing issues where English strings are still appearing on the French version of your page, despite having translated them.
Solution:
We have reviewed your translations and confirmed that you have correctly used the Advanced Translation Editor for translating the strings. It appears that the translations are displaying correctly on the frontend of your site. If you're still seeing English strings, we recommend clearing your site's cache and ensuring that all translations are published and not in draft status. Additionally, double-check that the language settings are correctly configured to display the French translations for your audience.

If this solution does not resolve your issue or seems outdated, please visit our known issues page to check for any related problems. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket with us for further assistance.

Problem:
You are trying to change the main font family to 'TAJAWAL' for Arabic text only on your website, but the default theme font is being applied instead.
Solution:
To apply the 'TAJAWAL' font to Arabic text only, you can use custom CSS. Here is an example of how you can specify the font for Arabic content:

body:lang(ar) {<br />    font-family: 'TAJAWAL', sans-serif;<br />}

This CSS rule targets the body element only when the content language is Arabic (specified by :lang(ar)) and applies the 'TAJAWAL' font. Ensure you add this CSS to your theme or via a custom CSS plugin.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problema:
Estás intentando eliminar un mensaje del editor en tu sitio web, pero cada vez que lo guardas, vuelve a aparecer.
Solución:
Este comportamiento ocurre porque has traducido el contenido utilizando el Editor de Traducción de WPML. Para actualizar la traducción y evitar que el mensaje vuelva a aparecer, debes usar el mismo Editor de Traducción. Si prefieres desactivar esta función, puedes seguir los pasos descritos en la siguiente guía: Usando diferentes editores de traducción para diferentes páginas.

Si esta solución no resuelve tu problema o si la información proporcionada se ha vuelto obsoleta, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.

Problem:
The client is experiencing automatic 301 redirects on all translated pages of their multilingual website, redirecting each non-English page to its English counterpart despite the 'Redirect visitors based on browser language' option being disabled in WPML settings. Additionally, translated pages are automatically assigned a slug ending with -2, even though no duplicates exist.
Solution:
For the issue of 301 redirects, it appears that the redirects are expected behavior when accessing the default language page directly. The Italian version of the page should be accessed via its correct path, which includes the language directory, e.g.,

https://caalvise.com/it/contatti/

. This should resolve the indexing issues as the correct URLs will be accessed.
Regarding the slug issue with '-2', it was identified that there is indeed a page with the original slug 'hotelsinvenice' on the site. The client can edit this page directly by accessing https://caalvise.com/wp-admin/post.php?post=87801&action=edit&lang=en.

If these solutions do not resolve your issues or seem irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.

Problem:
El cliente quería personalizar el selector de idiomas para que apareciera como 'Eus / Cas' y como shortcode de texto en un lugar específico de la web, con el color blanco y dentro de un bloque con un contorno alrededor. Además, tenía problemas para visualizar el selector en la versión móvil y quería cambiar el color del texto a negro en esta versión.
Solution:
Primero, recomendamos al cliente revisar el ticket anterior donde se había tratado un problema similar, disponible en este enlace. Luego, le sugerimos añadir el CSS según se describe en la documentación de WPML, específicamente en la sección de personalización del selector de idiomas, que se puede encontrar aquí: Custom Language Switcher.
Para la versión móvil, donde el fondo es blanco y el selector no era visible, recomendamos ajustar el CSS para cambiar el color del texto a negro y asegurarnos de que el selector se visualizara correctamente en todos los dispositivos.

Si esta solución no resuelve tu problema, o si parece no ser relevante debido a actualizaciones o diferencias en tu caso específico, te recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos en problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas más ayuda, no dudes en contactarnos en nuestro foro de soporte.