Problem: You are experiencing JavaScript errors in WP Admin pages caused by WPML. This issue might be due to WordFence blocking the WPML Translation Proxy's access to the WP REST API. Solution: 1. Check WordFence Live Traffic: - Navigate to Wordfence → Tools → Live Traffic. - Filter for blocked requests or REST API calls. - Look for /wp-json/wpml/ or /wp-json/wp/v2/ endpoints. 2. Temporarily disable WordFence to see if the error disappears, confirming interference. 3. Whitelist WPML Translation Proxy IPs if published by WPML. 4. Adjust WordFence Firewall Settings: - Go to WordFence → Firewall → Blocking. - Ensure REST API access is not restricted for logged-in users. If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client needed to confirm the availability of 35120 translation credits for automatic translations on their site. Solution: We confirmed that the client has 35120 translation credits available, which can be used for automatic translations on their site. These credits can also be returned to their WPML.org account and assigned to any registered site. For more details on how to assign credits, we recommend visiting this documentation. Additionally, the client can check the remaining translation credits directly from their site’s dashboard by navigating to: WPML >> Translation Dashboard > Translation Tools tab.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
