bartoszS-22

Problem:
The client was unable to log in to their old domain to transfer WPML credits after changing their domain from https://v2.app-swapp.pl to https://swapp.house.

Solution:
We recommended the following steps:
1. Visit https://wpml.org/account/sites/.
2. Delete the existing site key for the old site to reverse the assigned credits to the WPML account.
3. Create a new site key for the new site and assign the credits.
4. Navigate to Plugins -> Add New -> Commercial on the website.
5. Click the register link and use the new site key to register.
For further details on managing automatic translation credits, visit How to Assign Automatic Translation Credits to Your Sites.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.