Problem: The client was experiencing issues with non-translatable links in their multilingual site. Solution: We corrected the custom XML configuration to ensure that the links became translatable. We then resaved the primary language page to apply these changes. We recommend checking the updated page to confirm that the links are now correctly functioning in different languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Please also check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at WPML support forum.
Problem: The client reported issues with long delays when saving translations on a page, and the footer not translating correctly despite following provided instructions. Solution: 1. For the issue of delays when saving translations, we recommended refreshing the page as demonstrated in the screen recording: https://go.screenpal.com/watch/cZlwDAneqqk. 2. Regarding the footer not translating, we corrected the string translation to point to the correct language Footer template ID via the WPML String Translation interface.
If this solution does not resolve your issues or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client reported issues with incomplete or missing translations on their website using WPML. Solution: We recommended adding a custom XML configuration to ensure all elements are translatable. The client can access this setting by navigating to the WPML settings in their WordPress admin panel. After updating the XML configuration, the client should resave the primary language page to trigger the automatic translation process. For the footer translations, we enabled the translation option, and the client needs to complete the translation manually.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
