Problem: The client translated a string "Roll" to remain the same across all languages using WPML, but it still appears in individual translations like 'rouleau' in French. Solution: We resolved the issue by identifying the cause and fixing it. To ensure that the string "Roll" remains the same in all languages on your site, you need to import the CSV file that we sent you. When importing, select the option to overwrite existing entries. This should align the string translations as expected.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client reported a critical error on their multilingual website, which occurred in languages other than English. The error message displayed was related to a specific string not being correctly translated:
Forgot your <a href=\"%1$s\" target=\"_blank\">Username</a> or <a href=\"%1$s\" target=\"_blank\">Password</a>?
. This issue was suspected to be linked to the translation settings in the Divi Builder or possibly an issue with WPML's automatic translation feature. Solution: We advised the client to check if the problematic string had been automatically translated and suggested manually adjusting the translations under WPML > String Translation. Specifically, the placeholder in the href attribute should always be "%1$s". We corrected the translations, and the error did not reappear. If the issue persists after these adjustments, we recommended removing the string translation and letting us know if the problem reoccurs.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please do not hesitate to open a new support ticket at WPML support forum.
