Problem: You are trying to correct the capitalization of texts translated into English on your website to follow English grammar rules globally. Solution: Currently, there are no universal capitalization rules that can be applied globally across all content, as preferences can vary by client. In your case, the specific style like "No Wishes are Left Unfulfilled – and No Mouth Stays Dry" is tailored to a particular client's request and does not adhere to standard capitalization conventions. At this time, we do not have an automatic solution or override available. We recommend manually adjusting the capitalization in the translation editor and saving the changes.
If this solution does not resolve your issue or seems outdated, we encourage you to check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is unable to see the word 'Deutschland' in the glossary despite it being highlighted, and receives a message that the word already exists. Additionally, changes made to the footer via the page builder are not reflected in the translations. Solution: We recommend checking the template usage in Divi. Specifically, the footer template that should be used is named 'footer neu'. You can locate this template under WPML > Translation Management > Divi Layouts. Ensure to adjust your filters to avoid accidentally hiding this element. Once found, you can edit the footer and update the translations accordingly.
If this solution does not resolve your issues or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client translated a string "Roll" to remain the same across all languages using WPML, but it still appears in individual translations like 'rouleau' in French. Solution: We resolved the issue by identifying the cause and fixing it. To ensure that the string "Roll" remains the same in all languages on your site, you need to import the CSV file that we sent you. When importing, select the option to overwrite existing entries. This should align the string translations as expected.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client reported a critical error on their multilingual website, which occurred in languages other than English. The error message displayed was related to a specific string not being correctly translated:
Forgot your <a href=\"%1$s\" target=\"_blank\">Username</a> or <a href=\"%1$s\" target=\"_blank\">Password</a>?
. This issue was suspected to be linked to the translation settings in the Divi Builder or possibly an issue with WPML's automatic translation feature. Solution: We advised the client to check if the problematic string had been automatically translated and suggested manually adjusting the translations under WPML > String Translation. Specifically, the placeholder in the href attribute should always be "%1$s". We corrected the translations, and the error did not reappear. If the issue persists after these adjustments, we recommended removing the string translation and letting us know if the problem reoccurs.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please do not hesitate to open a new support ticket at WPML support forum.
