Problem: If you're experiencing issues with being redirected to the homepage when trying to enter product categories in the German version of your website, it might be due to incorrect translation settings. Solution: We recommend checking the translation of your category slugs in WPML. Here's how you can fix it: 1. Go to WPML → String Translation. 2. Search for 'product-category' and check its translation. 3. Ensure that the translation matches the expected slug in the URL (e.g., 'produkt-kategorie' for German). 4. Correct the translation if necessary to ensure it aligns with your URL structure.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is unable to display the customer reviews block in languages other than English on their WooCommerce site. Solution: If you're experiencing this issue, we recommend following the steps outlined in our tutorial on translating and displaying product reviews in WooCommerce Multilingual. You can find the tutorial here: Translating and Displaying Product Reviews. Specifically, ensure that you enable the option 'show product reviews in all languages by default' found under WooCommerce → WooCommerce Multilingual → Settings → Product reviews. This setting should allow the reviews to appear in all language versions of your site.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance at WPML Support Forum.
