Problem: After translating the product catalog and setting it to publish after review, attempting to review the products results in a 404 error. Additionally, the Translations admin page under WPML fails to load, showing a JS TypeError related to an invalid URL. Solution: If you're experiencing similar issues, first ensure that the site's plugins are up-to-date, as outdated plugins can cause such errors without showing update notifications in the admin panel. If updating does not resolve the issue, check if the translated products are in the Trash. If they are, you will need to either restore these products or delete them permanently to allow WPML to access and update their status properly. You can manage trashed products here: Trashed Products and edit specific products here: Edit Product.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client reported that translations originally created with the Classic Translation Editor (CTE) were unexpectedly opening in the Advanced Translation Editor (ATE), despite the setting to use ATE for older translations being disabled. Solution: We investigated and found that the posts in question had been previously edited using ATE, which caused them to continue opening in ATE. We manually switched the editor for the specific post back to CTE. To prevent this issue, ensure the option 'Use also for old translations created with the Classic Translation Editor' remains unchecked in WPML → Settings. If you encounter similar issues or prefer to use CTE for other posts, please inform us, and we can apply the same adjustment.
Please note that this solution might not apply to your case if it's outdated or not relevant. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
