Problem: The client was translating their shop page to Croatian using WPML and encountered an issue where WooCommerce reverted to English after adding string translations. Solution: We replicated the steps the client took but did not encounter the same issue. We recommend the client to verify if the problem persists on their side. If the issue continues, we advise retracing the steps taken during the translation process and checking the results. If the problem still exists, it might be due to a temporary glitch which was resolved by disabling and enabling all plugins, as mentioned by the client.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client was experiencing an issue where enabling multicurrency in WooCommerce with the Avada theme caused the cart to display a "Cart is empty" message upon proceeding to checkout, rendering the checkout process inoperative. Solution: We recommended checking the settings under WooCommerce > WooCommerce Multilingual and Multicurrency > Settings for the cart to ensure proper configuration of how products in the cart should behave. We provided a link to our documentation for further details on clearing cart contents when language or currency changes:
If you're experiencing this issue, we recommend you try the steps above. However, the solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
