Problem: The client reported that despite having installed, activated, and licensed the WCFM Ultimate Plugin, the dashboard was still prompting to purchase the plugin. Solution: We first confirmed that there are no known compatibility issues with the WCFM Ultimate Plugin, except for the "Policy" page, which is documented here: https://docs.wclovers.com/wcfm-wpml/. We then suggested that the issue might be related to permalinks settings, which differed from those in our Sandbox environment. We recommended that the client contact WCFM support for further assistance, as the issue could not be reproduced from scratch, indicating that it might not be a general compatibility issue that we could address with a code patch.
If you're experiencing a similar issue, we recommend checking your permalinks settings and reaching out to WCFM support for help. Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please open a new support ticket with us: WPML support forum.
Problem: When the WPML plugin is activated, clicking on a submenu item, such as 'My Account > Orders', does not open the intended page but only reloads the 'My Account' main page. Solution: We found that the WooCommerce Multilingual Add-On was deactivated. This Add-On is necessary for compatibility between WooCommerce and WPML. To resolve the issue: 1. Activate the WooCommerce Multilingual Add-On. 2. Look for a notice in the Backend that says "Make your store multilingual Set up WooCommerce Multilingual & Multicurrency to translate your store and add more currencies." 3. Run the setup wizard as it may solve the problem with the third-party Store manager. For more information about the WooCommerce Multilingual Add-On, please visit the following link:
