사용 가능한 솔루션

Problem:
On the Hungarian version of the website, the "Contact" form, triggered by the "web akadálymentesség" button, does not respect the site's language settings upon submission. Despite all strings and pages being translated via WPML, the form behavior defaults to English, redirecting users to an English thank-you page and sending confirmation emails in English.
Solution:
We resolved this issue by updating the translations for the pop-up templates and ensuring that the redirect links were also translated. This adjustment now correctly reflects the Hungarian language settings on the staging site for each slide on the Hungarian homepage.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

Problem:
The client was experiencing a persistent error message stating 'WPML is missing some records in the languages tables' even after trying several fixes such as resetting languages, removing ghost entries, adding missing language information, fixing table collation, and updating the domain in the language switcher.
Solution:
We accessed the client's database and performed the following steps to resolve the issue:
1. Ran a SQL query to identify the problematic records:

SELECT * FROM `wp_options` WHERE `option_name` LIKE '%icl_admin_messages%' LIMIT 50;

2. Deleted the identified key from the database.
3. Cleared the cache and refreshed the dashboard, which removed the error notice.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

Problem:
The client noticed a discrepancy in the mobile view between the English and Spanish versions of their website, specifically when viewed on actual smartphones. The Spanish version appeared to be forcing a desktop view.
Solution:
1. We initially suggested clearing all site caches, which did not resolve the issue.
2. We then recommended switching to a default WordPress theme temporarily to isolate the issue, which the client could not implement due to the site being live.
3. After creating a staging site, we discovered that the page had a duplicated meta viewport declaration, which WPML translated incorrectly, causing display issues in the Spanish version.
4. We disabled the raw HTML setting in WPML > Settings and asked the client to resend the content for translation, which resolved the problem.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.

Problem:
The client reported an urgent issue with Gravity Forms on their website, where fields that should display in English were showing Dutch translations, despite being correctly translated in the Advanced Translation Editor.
Solution:
1. We first ensured that all WPML related plugins were up to date.
2. We then checked the specific fields in the Gravity Form that were displaying incorrect translations.
3. We increased the WordPress memory limit by adding the following line to the wp-config.php file:

/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');

4. We instructed the client to delete incorrectly registered strings in the WPML String Translation, re-save the form in the original language, and resend it for translation.
5. We provided steps to manually adjust the strings if needed:
- Navigate to WPML -> String Translation.
- Search and delete the incorrect strings.
- Edit the form and add a space at the end of each string to refresh the database entry.
- Use the WPML Translation Dashboard to re-translate the form.

If this solution does not resolve the issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.