Problem: The client reported that after manually translating the 'About Us' page to Spanish, the content reverted to English within a few hours. Additionally, a critical error occurred preventing the page from loading. Solution: We first suggested ensuring that manual translations are edited manually. Upon further investigation, we discovered a critical error unrelated to WPML, indicated by a fatal error due to memory exhaustion. We recommended: 1. Checking the server error logs, which can be done by following the debugging guide at https://wpml.org/documentation/support/debugging-wpml/ 2. Consulting with the hosting provider to address the memory limit issue.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: You are working on a site under development and trying to translate a logo image using Beaver Builder. Solution: First, we removed the language file named
1
admin_texts_theme_mods_bb-theme-child-es_ES
from the directory
1
public_html/wp-content/languages/wpml
. Please check if the issue is resolved on your staging site. If the logo still appears incorrect, follow these steps: 1. Go to WP > Appearance > Customize > Header > Header logo and select the correct Spanish image. 2. Translate the logo using the string translation available at WPML String Translation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client was experiencing issues with the WPML Media Translation plugin where images uploaded while editing in different languages were not being associated correctly with those languages. Solution: We clarified that when using the WPML plugin, any images uploaded while editing a page are automatically associated with the language currently being used. For instance, if you're editing the Spanish version of a page, any image uploaded during this session will initially be linked to Spanish. You can then translate this image into other languages as needed. Similarly, images uploaded while editing the English version will be associated with English. This feature helps WPML determine the original language of media files.
If you're experiencing this issue, we recommend checking that you are uploading images in the correct language context. If the problem persists, please replicate the issue on our staging site here: WPML Media Staging Site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket for further assistance here.
Problem: If you're experiencing issues where your page appears center-aligned in Beaver Builder but left-aligned when previewed live, and you're wondering if WPML settings might be affecting this alignment. Solution: First, ensure that this issue isn't related to Beaver Builder itself by contacting their support team. Meanwhile, we recommend applying custom CSS to enforce the desired alignment. You can add the following CSS code to your site by navigating to WP > Appearance > Customize > Additional CSS:
1
2
3
4
5
6
@media (min-width: 1100px) {
.fl-full-width .container {
text-align: center;
max-width: 1100px;
}
}
Please note that this solution might become outdated or may not apply to your specific case. If this doesn't resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client is developing a site using Beaver Builder and WPML and has encountered an issue where the same logo displays for both the Spanish and English versions of the site, despite using the WPML media plugin for translation. Solution: If you're experiencing this issue, we recommend checking if you have added the logo via theme options and then translating the logo image via String Translation. For detailed guidance, please refer to the following documentation and forum topics:
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML Support Forum.
당사는 웹사이트와 서비스를 최적화하기 위해 쿠키를 사용합니다.
사용자의 동의를 통해 탐색 행동과 같은 데이터를 처리할 수 있습니다.
동의하지 않으면 일부 기능에 영향을 미칠 수 있습니다.
기능적
항상 활성화
웹사이트가 올바르게 작동하고 통신하는 데 필요합니다.
기본 설정
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
통계
당사는 이를 사용하여 사이트의 통계를 분석합니다.
수집된 정보는 완전히 익명으로 처리됩니다. 익명 통계 목적으로만 사용되는 기술적 저장 또는 접근입니다. 소환장, 인터넷 서비스 제공자의 자발적인 협조 또는 제3자의 추가 기록 없이, 이 목적으로 저장되거나 검색된 정보는 일반적으로 귀하를 식별하는 데 사용할 수 없습니다.
