Problema: Dopo aver aggiornato WPML Media Translation alla versione 2.7.5, viene richiesto continuamente di cliccare un link per completare l'aggiornamento, ma il link porta a una pagina senza azioni necessarie. Soluzione: Se stai riscontrando questo problema, ti consigliamo di disattivare e poi riattivare Media Translation. Questo potrebbe risolvere il problema legato alla cache.
Se la soluzione proposta non risolve il problema o se sembra non essere più rilevante, ti invitiamo a verificare i problemi noti e a confermare che hai installato le versioni più recenti dei temi e dei plugin. Se il problema persiste, ti consigliamo di aprire un nuovo ticket di supporto. Per assistenza ulteriore, visita il nostro forum di supporto.
Problem: The client is trying to automate the translation of 223 tags on their website but is encountering difficulties, as the method that works for categories does not seem to work for tags. Solution: We recommend following the steps outlined in the video tutorial we provided. You can view the video here: Video Tutorial. Please ensure you follow each step carefully and check if the procedure used for categories is appropriately adapted for tags. If you continue to experience issues, please identify which specific step is not working as expected and contact us for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, do not hesitate to open a new support ticket here.
Problem: You are trying to translate an article using WPML, but after translation, the featured image is not visible. Solution: We recommend navigating to the primary language page of the article and clicking the update button. After updating, retranslate the page to the desired language and check if the Featured Image appears.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client wants to copy and paste an entire document translated outside of WPML into a translated page on their website, rather than replacing text sentence by sentence. Solution: If the page was created using a page builder like Elementor, each piece of content is in a separate text block, making it impossible to paste large amounts of translated content directly. This method only works for pages without special formatting, such as a 'terms and conditions' page. In such cases, you can duplicate the page from the default language to another language using the WordPress editor, allowing you to paste the entire translated document. For more details on using different translation editors for different pages, please visit this documentation.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: The client is developing a website and needs to understand the cost and reliability of machine translation for 24 pages and how to handle the translation of about 100 redirect links to the homepage. Solution: To calculate the cost of machine translation: 1. Go to WPML > Translation Management. 2. Select the pages you want to translate. 3. Look at the word count estimate. 4. Visit this page to adjust the number of words and language for a price estimate.
If you find this solution outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
