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Recommended Knowledge Base & FAQs plugins for multilingual sites

Knowledge base and FAQ plugins let you build structured self-service documentation, help centers, and support portals directly within WordPress — reducing support requests by making answers easy to find. Some also include helpdesk and ticket management features for handling customer inquiries. Learn about our recommended plugins for this category in the table below and compare their features — some of which may only be available in paid or premium versions. 

We only recommend plugins that show an ongoing commitment to WPML compatibility. The authors of the plugins featured in the table above work closely with the WPML team on a regular basis to ensure you can build a reliable, multilingual site.

All WPML-compatible Knowledge Base & FAQs plugins

Plugin name

Plugin house

Last tested date

Compatibility Status

BetterDocs

March 30, 2026

WPHelpere

July 28, 2022

Knowledge Base for Documents and FAQs

February 20, 2024

WSDesk – ELEX WordPress Helpdesk & Customer Support Ticket System Plugin

December 22, 2025

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