Problem: The client was experiencing issues with the display of a "newsletter" module in the English version of their website after translating it from French using WPML. The background and letter colors were incorrect despite appearing correct in the WP editor. Solution: We adjusted the settings to ensure that the layout fields are copied correctly during the translation process. This action forces the layout to maintain its appearance across different language versions. We tested this solution on a draft page to confirm that the layout was copied accurately.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
