Problem: The client reported issues with WPML where translations were not appearing correctly, and there was unexpected content on pages that should have been fully translated. The problem seemed related to the translation of strings and iframes. The client also noted that updating WPML and clearing the cache did not resolve the issue. Solution: 1. We recommended updating to the latest versions of WPML Multilingual CMS and WPML String Translation, which can be downloaded from https://wpml.org/account/downloads/. 2. After updating, the client should edit the original content, save the page, and complete the translation again. 3. If the issue persists, we suggested setting up a test site for further investigation by our team. 4. It was also clarified that editing the original content after its translation can clear translated segments and their translation memory, which is expected behavior.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems continue, please open a new support ticket at WPML support forum.
The client is trying to translate links in the content of an Elementor page, specifically for images, but the links go to the original untranslated pages instead of the expected translated pages.
Solution:
If you're experiencing this issue, we recommend you follow these steps: 1) Navigate to WPML>>Settings>>Custom XML Configuration. 2) Add the WPML language configuration for the Elementor Widgets. 3) Save the changes. 4) Update the Homepage. Additionally, please refer to our documentation for more detailed guidance:
Make sure to translate the Image URLs from the WPML Translation Editor and ensure the links work as expected.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
