Problem: The client was unable to translate the header button text and footer text on their website using WPML due to the Aoriv theme not being officially compatible with WPML. Solution: We provided a CSS workaround to address the translation issue. The client should insert the following CSS in Appearance -> Customize -> Additional CSS:
This solution might be irrelevant due to updates or different circumstances. If this does not resolve your issue, please check related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. For further assistance, please visit our support forum.
Problem: The client is using WPML's automatic translation feature for their website, where new content created in Dutch (default language) is automatically translated into German, English, and French. However, when requests are submitted in a language other than Dutch, they are not automatically translated into the other active languages. Solution: Currently, WPML does not support automatic translation from non-default languages. The client can manually send these posts for translation via the WPML > Translation Dashboard by filtering the posts and selecting them for translation. For a more automated approach, it might be possible to develop a custom script that programmatically sends posts to the WPML Translation Queue. This would involve using the
wpml_after_save_post
action, which is triggered by the
sendToTranslation
function in WPML. However, this function is restricted to operate only when saving posts in the default language, and modifying this behavior would require changes to the plugin's internal code.
If this solution does not fully address your needs or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: You are working on a site under development and facing issues with displaying variations and menus in Arabic. The variations and menus are not displaying correctly in Arabic. Solution: We have identified that the Max Mega Menu plugin used on your site is not fully compatible with WPML. To address this, you can follow the workaround provided in the Max Mega Menu documentation to make the menu translatable. Here is the guide: https://www.megamenu.com/documentation/wpml-setup/ If you encounter any issues during this process, we recommend contacting the plugin author and informing them of the compatibility issues. We are also willing to collaborate with them to enhance WPML compatibility.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.