Problem: You are experiencing an issue where the English version of the 'portfolio' section on your WordPress site automatically redirects to the Italian version, and these pages are not accessible. Solution: We recommend checking the translation settings for the 'portfolio' slug in WPML > Settings. It appears that the 'portfolio' slug was not translated, which is necessary as you cannot use the same slug in both languages. If you find that the slug is indeed not translated, please proceed to translate it to ensure that each language version of your site uses a unique slug.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance.
Problema: Si estás experimentando problemas con la navegación en tu sitio multilingüe, donde al hacer clic en los enlaces de la página principal en inglés te redirigen a páginas en español, y además, los productos de la tienda no aparecen consistentemente en todas las versiones lingüísticas. Solución: Te recomendamos traducir y sincronizar tus menús para asegurar que la navegación sea coherente en todos los idiomas. Puedes encontrar instrucciones detalladas sobre cómo hacerlo en el siguiente enlace: https://wpml.org/documentation/getting-started-guide/translating-menus/. Asegúrate de realizar una copia de seguridad de tu sitio antes de proceder con estos cambios.
Si esta solución no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos en https://wpml.org/known-issues/ y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: You are experiencing a bug with CSS on translated pages using WPML and Elementor. After regenerating CSS and clearing the cache, the CSS issue alternates between the original and translated languages. Solution: The issue arises because you are translating pages manually, which means WPML won't synchronize the styles. We recommend updating the shortcode to reference the translated template. For instance, change
[elementor-template id="1686"]
to the ID for the translated template. For more details on manual translation and its impact, you can check the WPML documentation here: WPML Documentation.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so here: WPML Support Forum.