Problem: If you're experiencing issues where a coupon only works in the English version of your multilingual site and selecting the brand category in one language causes it to disappear in the other, the problem might be related to the translation settings of your coupons and brand categories. Solution: 1. Go to WPML -> Settings. 2. In the 'Post type translation' section, check the configuration for the Coupons. Ensure they are set to be translatable. 3. In the 'Taxonomy translation' section, verify the configuration for the Brands. It should be set to 'Translatable (only show translated items)'. 4. Update your WPML plugins to the latest version by navigating to Plugins -> Add new -> Commercial tab. 5. If the coupon still shows incorrect discount values, ensure that the coupon settings are correctly configured and translated for each language.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue where email notifications are not being sent when using 'Bulk Actions' on the order page due to a conflict between the WPML string plugin and your order plugin. This conflict arises because both plugins use the
woocommerce_order_status_changed
hook, and the WPML-related code switches the locale to English, interrupting the email sending process. Solution: We recommend adding the following code snippet to your theme's functions.php file after ensuring you have a full backup:
This code removes the WCML action that changes the locale when the other plugin calls
restore_previous_locale()
. With this adjustment, the process should complete correctly, and your emails will be sent as expected.
Please note that this solution might become irrelevant due to updates or may not apply to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: El cliente está intentando configurar correctamente las etiquetas canonicals en los idiomas personalizados y asegurarse de que los productos relacionados aparezcan en esos mismos idiomas en un sitio de WooCommerce con WPML y Elementor. Solution: 1. Para configurar etiquetas canonicals (hreflang) para idiomas personalizados: - Asegúrate de que la opción SEO esté activada en WPML. - Ve a WPML → Idiomas y activa la opción Mostrar idiomas alternativos en la sección HEAD. - Si utilizas Yoast SEO, instala el plugin WPML SEO y sigue el mismo proceso. 2. Para mostrar productos relacionados en idiomas personalizados: - Confirma que los productos estén correctamente traducidos o enlazados como traducciones en WPML. - Ve a WPML → Ajustes y asegúrate de que la traducción de tipos de contenido esté configurada correctamente.
Si esta solución no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problem: In einem WooCommerce-Shop mit den Sprachen Deutsch und Englisch werden die Lieferzeiten der Produkte nicht auf die englischen Versionen synchronisiert. Stattdessen wird 'out of stock' angezeigt. Zusätzlich tritt ein Fehler auf: 'Ungültige oder doppelte Artikelnummer'. Solution: Wenn Sie ähnliche Probleme erleben, überprüfen Sie bitte, ob das Plugin 'WPML Multilingual & Multicurrency for WooCommerce' aktiv ist. Dieses Plugin ist entscheidend für die Synchronisation der Produktinformationen zwischen verschiedenen Sprachversionen. Sie können den Status des Plugins unter 'WooCommerce > WooCommerce Multilingual & Multi-Currency für WooCommerce > Status' einsehen. Sollten dort Probleme angezeigt werden, empfehlen wir Ihnen, einen Screenshot zu machen und uns zur weiteren Analyse zu senden.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr spezifisches Problem anwendbar ist. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen der Themes und Plugins installiert haben. Sollten weiterhin Probleme bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
Problem: The client is experiencing an issue where the description at the bottom of the product details page cannot be recognized and called, and automatic translation is not completed. Solution: We recommend translating the category when translating a product with an assigned category. This approach ensures that the category itself gets translated in general. It's important to disable the option "Don't show translated taxonomies in Translation Editor" during this process. After translating, you can re-enable this option if needed. For a practical demonstration, please check this video: https://www.awesomescreenshot.com/video/44597707?key=f73d8b8bbfd607a65b30cdf0ab51c9e7 Additionally, you can translate all categories at once by following the instructions here: https://wpml.org/faq/how-to-translate-all-taxonomy-terms-at-once/
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with translating products using WPML. Specifically, the English version of a product does not display variations and prices correctly, and the first dropdown does not function as expected. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Create a full site backup. 2. Update the WPML plugins to the latest version by navigating to Plugin -> Add new -> Commercial tab. 3. Update any other outdated plugins or themes. 4. Flush any cache memory that might exist. 5. Run the troubleshooting steps related to the variations as described in this guide: WPML Troubleshooting Options.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
