The automatic translation is stuck with 2 items remaining in the translation queue and I cannot cancel the procedure. I also need to translate the fields and they are locked, with the main language as the main language.
Let's try some possible solutions for this issue. First, by looking at your debug info, it is possible to see that the WP Memory Limit is set to 40M, while the recommended is 256. Changing it can solve the problem. Please follow these steps:
- Find your wp-config.php file in the root directory of your WordPress installation
- Open the wp-config.php file with a text editor, then locate the line that includes: define('WP_DEBUG', false)
- Then add after it, the below line of code: define ('WP_MEMORY_LIMIT', '256M');
- Save the wp-config.php file, then refresh your website
If still not solved, please follow these steps:
- Just to be safe, make sure to have a website backup before proceeding
- Go to WPML -> Support in your admin dashboard
- Click the “troubleshooting” link bellow the plugin versions list
- Look for the “Clean up” section and hit these buttons:
# Clear the cache in WPML
# Remove ghost entries from the translation tables
# Fix element_type collation
# Synchronize local job ids with ATE jobs
# Synchronize translators and translation managers with ATE
# Set language information
# Fix post type assignment for translations
Then check if the jobs are still stuck (if they're, please try to resend them to translation).
About the locked fields, if it is only for the images - you can translate them using our WPML -> Media Translation module.